Terms of Service

Last updated: July 9th, 2020

Terms of Service Summary: Here's an attempt at briefly and concisely summarizing some key points of these Terms of Service in non-legal-jargon.

  • You acknowledge that we cannot, unfortunately, guarantee that everything will go totally smoothly all the time.
  • You are responsible for using our system in a responsible manner, including uploading only data you should be uploading, abstaining from malicious or illegal behavior, protecting your password, respecting the integrity of the system, and respecting its users and its creators (that’s us!).
  • LegUp Health is free. If you close your account, your account is archived by default. You can tell us to delete your data, if you don’t want it archived.
  • As the creators and curators of the system, we can change, add, and remove things, and we can also limit, throttle, suspend, or discontinue your account if it is deemed necessary.
  • If you have any questions about this stuffy document, please contact us.
  • When you upload health insurance policy information, you give us permission to verify your policy information with third parties, including your insurance company and state health insurance exchange.
  • Remember to read below for details -- this section is not a substitute for the actual Terms of Use, just a brief summary!

The following terms and conditions govern all use of the LegUpHealth.com website ("Service") and all content, services and products available at or through the website. The Service is owned and operated by LegUp Health, LLC. ("LegUp Health"). The Service is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, LegUp Health’s Privacy Policy) and procedures that may be published from time to time on this Site by LegUp Health (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Service. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If these terms and conditions are considered an offer by LegUp Health, acceptance is expressly limited to these terms. The failure of LegUp Health to exercise or enforce any right granted in the Terms of Service shall not constitute a waiver of such rights, and the Terms of Service at all times constitutes the complete agreement between you and LegUp Health, superseding any prior agreements.

General Terms

If you do not agree to these Terms of Service, you must stop using the Service immediately. You may only use the Service upon agreeing to these Terms.

You must be at least 18 years old to use the Service.

Your use of the Service is undertaken at your own risk. The Service is presented "as is" and "as available."

You must provide a valid name, a valid email address, and any other information requested as a part of the signup process.

The security of your password and account name are solely your responsibility. The Service cannot be held responsible or liable for any loss resulting from the failure to comply with this security obligation.

You may not use the Service for any unauthorized or illegal purposes. You may not use the Service in violation of any laws in your jurisdiction.

You are responsible for the all activity that occurs under your account, including posted Content. You are also responsible for all activity and Content posted by others who have accounts under your account.

LegUp Health does not expressly guarantee or warrant that your use of the Service will meet your requirements, nor that your use of the Service will be uninterrupted or free from error. LegUp Health does not expressly guarantee that any and all defects in the operation of the Service will be corrected.

Technical support is provided via email and phone, and is available to all users. LegUp Health reserves the right to refuse support for any reason.

You acknowledge and understand that LegUp Health uses third party vendors and hosting partners to provide the necessary infrastructure (hardware, software, networking, storage, etc.) to run the Service.

You consent to allowing LegUp Health to verify your health insurance policy information with third parties, including your health insurance company and your state's health insurance exchange.

Abuse of any LegUp Health user or employee (written, physical, or verbal) will result in immediate account termination.

You may not use the Service to transmit any malicious code, such as viruses or worms.

If your usage far exceeds the average of other LegUp Health users, LegUp Health reserves the right to deactivate your account until a time at which your usage can be restored to more normal levels.

LegUp Health cannot be held responsible for any damages, loss, or harm (direct, indirect, incidental, or otherwise) resulting from a lack of access to the Service, the result of any Content stored in the Service or the procurement thereof, unauthorized access to your account, data, or transmissions, or any other matter relating to the Service.

Account Terms

If you wish to close your account with the Service, you are responsible for properly ensuring this closure.  

All of the information in your account is subject to indefinite archiving or deletion upon the closure of your account. You may request that we fully delete all of your data upon your closure.

LegUp Health reserves the right to suspend or close your account at any time and for any reason if it deems such action necessary. Such suspension will subject your account’s data to the deletion or archiving previously detailed. LegUp Health reserves the right to refuse service to anyone, at any time, and for any reason.

LegUp Health also reserves the right to throttle access or impose limitations on use at anytime for any reason deemed necessary.

Modification Terms

LegUp Health reserves the right to suspend or discontinue the Service (or any part of the Service) at any time, and for any length of time, with or without notice.

Prices for the service are subject to change with 30 days notice from LegUp Health. Such notice may be provided via LegUp Health.com, the Service itself, and/or email notification to the address provided upon registration.

LegUp Health is not liable to you or any third party for any changes made to the service, alterations to the pricing of the Service, or discontinuation of the Service.

You acknowledge that the Service is subject to change in form at any time without your prior consent as LegUp Health works to improve and innovate upon the existing Service.

Content Terms

All content added to the Service must comply with US copyright law.

LegUp Health reserves the right to remove Content that is available via the Service at its discretion. LegUp Health is not obligated to remove Content from the Service at any time.

You may not copy, sell, distribute, reverse-engineer, duplicate, or otherwise attempt to extract the source code of the Service or any part thereof. All aspects of the Service, including functionality and design, are copyright © LegUp Health, all rights reserved.

Questions or feedback regarding the Terms of Service agreement can be directed to LegUp Health support at help@leguphealth.com.

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